By James Bayhack, Director for Sub-Saharan Africa at CM.com Service, service, service. That’s been the call for businesses that want to keep their clients happy and turn one-time ...

First Bank of Nigeria Limited has increased its network of International Money Transfer Operators (IMTOs) targeted at easing the accessibility of its customers ...

According to anonymised metadata voluntarily provided by Kaspersky MDR customers, one-in-10 (9%) prevented cybersecurity incidents could cause major disruption or unauthorised access to ...

By Merijn te Booij AI is by far the biggest hype I have seen in my career, and for good reason. It could ...

Freshworks Inc. a global innovator in customer engagement software, announced it has acquired Natero, Inc., a leading customer success management software company. The ...

  Renmoney, one of Nigeria’s leading fintech companies, has deployed Freshworks customer engagement software to set up an integrated support and CRM system. ...