By Kehinde Ogundare Nigeria, one of the world’s fastest-growing economies, boasts a thriving business ecosystem characterised by its dynamism and resilience. Nigerian enterprises are ...

In 2023, customer support in cybersecurity requires a combination of technical expertise, effective communication, and proactive problem-solving. And I believe there is a ...

By Tracy Yekaghe The Nigeria Data Protection Commission (NDPC) said it was already in talks with the Central Bank of Nigeria (CBN) on ...

By Prince Abubakar Chatbots have transformed customer interaction, igniting a revolution that empowers businesses to connect with their customers like never before. These ...

Control where you keep your data; SAS speeds time-to-market for customer engagement and data activation  Marketers face many challenges streamlining customer data that ...

Companies are in a race to achieve new digital capabilities as ongoing economic disruption and a changing business landscape drive the need for ...

By Samuel Alabi Once upon a time, there was a marketing manager named Sarah. She was responsible for driving growth and engagement for ...

By David Meintjes As businesses continue evolving to meet changing customer behaviour, the uptake and investment in cloud unified communications platforms and tools ...

Banking has pretty much stayed the same since its inception, but it’s about to change. Aided by artificial intelligence (AI), social media will ...

It was glitz and glamour as the premier and leading financial institution in the country, FirstBank thrilled their customer to a memorable “DecemberIssaVybe” ...