Salvador Technologies, the pioneering cyber-incident recovery platform provider for critical infrastructures and industrial organizations, has announced that the company’s technology and platform enabled its customers to maintain operation continuity during the recent CrowdStrike outage.
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The CrowdStrike outage occurred on July 19, 2024 leading to millions of Windows systems failing worldwide and displaying the infamous blue screen of death (BSoD). This massive outage was triggered by a botched software update from security vendor CrowdStrike, impacting an estimated 674,000 direct customer relationships of CrowdStrike and Microsoft and causing an indirect impact on more than 49 million entities. The downtime caused by the outage has ranged between two days and a week with many companies still struggling to fully recover.
Salvador Technologies reports that its critical infrastructure and industrial customers using the company’s cyber-incident recovery platform for automating their recovery processes and securing their systems were able to return to full and normal operations within minutes of understanding that their systems and machines were down due to the CrowdStrike outage. In most instances, customers were able to execute their recovery even before their main IT servers were available.
Salvador Technologies’ air-gapped cyber-incident recovery platform consists of hardware connected to the HMI or SCADA, an agent software and a monitoring system, enabling full visibility of the operations. The platform protects customer data from being attacked and, in case of an incident, bypasses standard recovery protocols to enable a full recovery from cyber-incidents and any malfunction within minutes.
“The CrowdStrike outage serves as a stark reminder that cyber-incidents, whether from IT failure or cyber-attacks, are inevitable,” said Salvador Technologies CEO Alex Yevtushenko.
Adding: “Going forward, CISOs must not only focus on preventive measures, but also build a robust recovery strategy and solution to maintain operational continuity and minimize the downtime impact of unavoidable incidents.”