The Nigerian government has launched the upgraded Citizens’ Delivery Tracker App designed to enable citizens view the deliverables and key performance indicators for all ministries and give their own assessment.
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The tracker is available at app.cdcu.gov.ng and downloadable on Google Play Store for android and Apple Store for IOS.
“We upgraded this application through consultations with a wide spectrum of stakeholders and it is now ready for use,” said Hadiza Bala Usman, Special Adviser to the President on Policy and Coordination and Head of the Central Delivery Coordination Unit (CDCU), at the launch event Monday in Abuja.
“The CDCU has also developed a Delivery Reporting Framework and Template, to accurately assess and report the performance of Ministries, Departments, and Agencies (MDAs),” Usman added.
She said the initiative was in tandem with President Bola Tinubu’s promise at the Cabinet Retreat for ministers, presidential aides and others that his administration would ensure that citizens were integral part of tracking management process of the government.
She said that in arriving at the deliverables and key performance indicators (KPIs), the CDCU, supported by development partners and consultants, held numerous bilateral meetings with ministers, permanent secretaries, and their respective technical teams over a period of six weeks.
According to her, “the bilateral sessions looked at the mandate of the respective ministries in line with the Presidential Priority Areas and arrived at the final deliverable and KPIs.’’
She described the tech-solution as an application, which affords citizens the opportunity to view the priority programmes and projects of the Federal Government on their devices.
Adding: “we are adopting international best practices and utilising globally recognised performance indicators and benchmarks to assess the performance of MDAs in the implementation of government priority programmes, projects, and policies.