MTN Nigeria Communications Plc has selected Tezza Business Solutions as its Testing as a Service (TaaS) partner, a move that should see the telecoms giant increase the speed of test execution; reduce software development time and ultimately save on cost across its entire operations.
Headquartered in Johannesburg, South Africa, MTN provides voice, data, fintech, digital, enterprise, wholesale and API services to more than 285 million customers in about 19 markets where it has solid footprints.
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As at December 2020, MTN gained traction as the 8th largest mobile network operator in the world, and the largest in Africa. The MTN Group has operations in 17 African countries and its Nigerian operation with about 74.1 million subscribers is the largest on the continent according to its financial results released in September, 2022.
Tezza adds TaaS to boost MTN’s operations
“Requiring more than 50 software testing professionals, Tezza will responsible for the people, process and technology required to ensure cost effective and timely deployments of quality products at MTN Nigeria,” said CEO of Tezza, Roland Omoresemi.
Adding “Through this work arrangement, MTN Nigeria is outsourcing to Tezza all activities and operations associated with its software testing function which includes Test Strategy & Planning, Manual Testing, Test Automation, Performance & Security Testing, CX & Mobile Experience Testing, BI & Data Analytics, Data & Test Environment Management.”
Under the new deal, Tezza will provide TaaS as an outsourcing model allowing all testing activities associated with MTN’s business operations to be performed by Tezza including simulating real-world testing environments and finding bugs in any software product used by the telecoms ginat for its operations.
“Our solutions and services are designed to improve quality, drive customer engagement, increase operational efficiencies, remediate risk, and enhance opportunities to increase revenue,” Omoresemi said.
Pan-African presence
US based Tezza has a strong pan-African presence in East and West Africa where it services a list of private and public sectors’ clients that include: FBNQuest Merchant Bank Ltd, Fidelity Bank, Stanbic Bank, UBA, and Kenya Revenue Authority among others.
“We’ve been in East Africa since 2009 and we now have offices and presence in Kenya, Uganda, and Tanzania. Our Service Offerings cuts across all areas of Quality Assurance of which Software Testing is prominent. Our “Go-To Market Strategy” is built on the following 5 major Service offerings: Consultancy in all areas of Quality Assurance & Testing. One of the key services of this offering is our Test Process Improvement Assessment. Through our assessments we are able to determine the Quality Assurance maturity levels of our clients thereby allowing us to help clients create short and long term roadmaps for how to address quality issues within their software development life cycles. Other services include: Test Center of Excellence (TCoE) set-up; Test Strategy Definition; Test Process Consulting,” Omoresemi told IT Edge News.
Software as a Service (SaaS) has helped in the rise of TaaS, which has increased significantly in value as more businesses deployed software to enhance business processes and save on cost.