By 
Nigeria Telecoms Quality of Experience
MTN Nigeria has been adjudged the Best Mobile Internet Provider in 2024 by nPerf, a global leader in telecom performance measurement. The recognition reaffirms MTN’s market dominance, with the telecom giant excelling across all key performance indicators (KPIs) for mobile internet.
RELATED: Nigeria’s broadband speed growth among world’s fastest but internet affordability is 90% worse
MTN’s Exceptional Performance Metrics
- Download Speed: Improved from 14 Mbps to 18 Mbps, the fastest in Nigeria.
- Upload Speed: Increased from 6 Mbps to 8 Mbps, enhancing user experience for content sharing and live streaming.
- Latency: Reduced significantly from 128 ms to 79 ms, improving real-time applications such as online gaming, video calls, and other latency-sensitive activities.
Airtel and Glo: Strong Contenders in the Race
- Airtel Nigeria: Secured the second position with a download speed of 10 Mbps and upload speed of 4 Mbps. Despite a higher latency of 120 ms, Airtel earned a strong streaming score of 67%, showcasing its focus on delivering a seamless browsing and streaming experience.
- Glo Nigeria: Demonstrated steady progress, achieving a 12% increase in its overall nPerf score. With a download speed of 6 Mbps and upload speed of 3 Mbps, Glo continues to improve its service offerings.
nPerf Barometer: Insights Backed by Real-World Testing
The findings are based on 41,531 tests conducted by real users through the nPerf app, available on Android and iOS. This crowdsourced data reflects actual performance under real-world conditions, making it a reliable measure of network quality.
Renaud Keradec, Founder and CEO of nPerf, commented:
“Year-over-year improvements in download and upload speeds reflect Nigerian operators’ commitment to enhancing mobile internet performance. The significant reduction in latency and advancements in 4G networks underline the operators’ dedication to meeting user demands.”
MTN Leads the 4G Revolution
MTN has further solidified its position as the operator offering the best 4G experience in Nigeria. With extensive 4G coverage and robust speeds, MTN enables users to access high-speed internet for both personal and professional purposes across the nation.
nPerf: Driving Telecom Excellence Globally
nPerf, a France-based telecom performance analytics company, leverages its innovative platform to collect, analyze, and share network performance data worldwide. Its barometer empowers consumers to make informed choices while encouraging telecom operators to optimize their services.
Market Overview: Nigerian Telecoms in 2024
In 2024, Nigeria’s mobile market witnessed significant advancements driven by increased competition and a focus on digital innovation. MTN retained its leadership, excelling in download speeds, upload speeds, latency, and 4G performance.
- MTN: A clear market leader, dominating KPIs and delivering exceptional performance in video streaming, latency, and 4G connectivity.
- Airtel: Excelled in browsing and streaming categories, reinforcing its position as a strong competitor in the Nigerian telecom landscape.
- Glo: Made commendable strides in improving connectivity, contributing positively to the market dynamics.
A Competitive and Dynamic Landscape
MTN’s stellar performance in 2024 highlights its role as a frontrunner in driving mobile internet innovation in Nigeria. Airtel and Glo continue to play significant roles, fostering a competitive and dynamic telecom environment. With ongoing efforts to improve connectivity and enhance user experience, the Nigerian mobile market is poised for sustained growth and innovation.
