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Fintrak Software Limited has bagged the international certification ISO 20000:2018, a certification for information technology (IT) service provider’s framework to plan, establish, implement, operate, monitor, and improve the management system.
The Lagos based enterprise software financial technology (Fintech) firm ranked among Nigeria’s Top 50 Digital Economy firms, similarly received the ISO 27001:2013, which is an Information Security Management System (ISMS) certification.
“We are desirous of meeting the international standards in provisioning of our services to our rapidly increasing local and international clients, we follow the best practices. These certifications mean a lot for us, and our clients, it bestows a high level of confidence in us and our clients know that they are in safe hands.,” said Group Managing Director, FinTrak Software Limited, Bimbo Abioye.
He said the Bimbo the certifications underscore FinTrak’s continuous efforts at strengthening industry best practices, encompassing security and customer support.
According to Abioye, the certifications covers critical aspects of software development, implementation, project delivery, and support. Additionally, it includes various service domains such as information technology, customer experience, quality assurance, legal, business development, finance, and human resources.
As an international organization, the implementation of ISO 20000:2018, ISO 27001:2013; ISO 22301:2019, and ISO 9001:2015 standards by FinTrak Software assures companies and individuals doing business with FinTrak Software that the company is resilient and they are able to provide products, services, and financial
“The certifications are a direct outcome of comprehensive audits and evaluations performed by Alphaedge Quadrant Limited. They conducted the certification audit on behalf of FinTrak to attain the MSECB Canada ISO certifications, highlighting the stringent and meticulous process involved,” the company stated.
