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FiberOne Broadband has been ranked as the second leading Internet Service Provider (ISP) in Nigeria for the third quarter of 2023 by the Nigerian Communications Commission (NCC). This accolade highlights FiberOne’s commitment to delivering high-quality broadband services and its continuous efforts to innovate and enhance the customer experience across Nigeria.
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According to a statement from FiberOne, the NCC’s recognition underscores the company’s unwavering dedication to excellence, innovation, and customer satisfaction.
“Since its inception, FiberOne Broadband has strived to provide reliable, high-speed internet services across Nigeria, ensuring that both urban and remote areas have access to the digital world. This recognition as the second leading ISP in the country underscores the success of these efforts and positions FiberOne as a significant player in the Nigerian telecommunications landscape,” the company expressed in a statement.
Commitment to Innovation and Quality
Innovation is at the heart of FiberOne’s operations. Over the past year, the company has embarked on a transformative digital journey, introducing cutting-edge solutions like the FOB APP V2.0. This app features the revolutionary Lost Days counter, which compensates customers for any service interruptions, and PCC technology for last-mile installations, ensuring minimal disruptions.
Resilience in Challenging Times
FiberOne’s proactive approach to capacity and infrastructure upgrades has enabled the company to mitigate the impacts of significant disruptions, such as the recent submarine cable incident, more effectively than many of its competitors. Despite ongoing challenges, including road construction and maintenance disruptions, FiberOne remains dedicated to delivering an exceptional customer experience.
Looking Ahead
The NCC’s recognition is a stepping stone toward even greater achievements. As FiberOne looks to the future, the company is excited about the opportunities that lie ahead with the adoption of 5G technology. Investments in edge computing, artificial intelligence, and the Internet of Things (IoT) are set to revolutionize how customers live, work, and connect.
The leading ISP extends gratitude to its customers for their trust and loyalty, adding “this achievement would not have been possible without the dedication of our talented team, who continuously strive to provide the best services in the industry.”
