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Reimagining Freeday’s digital employees with technologies that function as humanlike brains and senses.
Freeday, Europe’s leading staffing platform for digital employees, has announced a significant progress in its AI platform with major innovations.
With their ‘Intentless Conversations’ layer, they bring a high level of personalization to their digital employee’s interactions with customers. By understanding and adapting to unique user contexts, Freeday’s AI-powered digital employee promises a more human-like and efficient user experience. This breakthrough marks a shift in how customers will engage with business’s AI solutions, making interactions more natural, productive and human-like.
Another highlight of Freeday’s latest innovations is the major upgrade to its most crucial skill for their AI-powered digital employees: The ‘Questions Answered’ module. Freeday’s AI-powered digital employees, who are equipped with this skill, will now interpret and use data more effectively. This means no guesswork by their chatbot, but direct questions focussed on the customer’s unique topic taking their first asked question as a baseline for solving their problem.
With these groundbreaking innovations Freeday’s AI digital assistants are not just task performers, but can provide second line customer support in driving business efficiency.
Imagine this: A large scale travel organization who receives thousands of requests a day via their chat box. All of those requests can’t be captured in a structured flow which means that their customers won’t get the quality of service they’re aiming for. Freeday’s AI-powered digital employees skilled with these latest innovations ensure that every question asked will receive the right attention which increases the certainty that the customer’s problem will be solved with high speed and accuracy and a human-like, personal approach.
